Rethinking delivery in professional services
Consulting, audit, legal: intellectual production is reorganising around judgement.
In consulting, audit and legal, the share of automatable production has reached thresholds that challenge the traditional economics of firms, built on the pyramid and time-based billing.
The challenge is not to resist but
The challenge is not to resist but to rethink the offering around what machines cannot do: exercise judgement under uncertainty, take responsibility, create meaning. The question becomes: what kind of firm deserves to exist in the age of AI?
Key takeaways
- 01In consulting, audit and legal, the share of automatable production has reached thresholds that challenge the traditional economics of firms, built on the pyramid and time-based billing.
- 02The question becomes: what kind of firm deserves to exist in the age of AI?
Published on
21 February 2026
Section
Delivery
Rackham Limited
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